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Return/ Exchange, Cancellation Policy
RETURN
We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us at info@printodome.com.
EXCHANGE
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at info@printodome.com with details of the product and the defect.
You can send the item you consider defective to: Printodome, A-53, Ist Floor DDA Sheds, Okhla Phase-2, New Delhi-110020.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
EXCEPTIONS
Some items are non-refundable and non-exchangeable.These include: Softwares, torn or damaged or used item.
SHIPPING
To return the item you purchased, please mail it to: Printodome, A-53, Ist Floor DDA Sheds, Okhla Phase-2, New Delhi-110020.
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Purchase through Affiliate partners :Any product brought through our website www.printodome.com from Affiliates like Snapdeal or Flipkart or Amazon will be governed by their respective refund policies
CANCELLATION
We accept cancellation of order before shipping only. if the order is shipped for delivery order can not be cancelled.PAYMENT POLICY
Accepted Methods of Payment Credit Card (Visa, Master Card, American Express) and Cash On Delivery (COD).
Credit Card Charges - Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.